Responsible Gaming
Our Commitment to Safe Gaming
At Hartland Media, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. We encourage all our visitors to gamble responsibly and within their means.
Age Verification
Online gambling in Australia is only available to persons aged 18 years and over. By accessing our website and participating in any gaming activities, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with more money to recover previous losses
- Hiding gambling activities or lying about the extent of your gambling
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to cut back or stop gambling
- Relationship conflicts related to gambling
- Financial difficulties caused by gambling
If you recognise any of these signs in yourself or someone you know, it may be time to seek help.
Self-Help Tools & Limit-Setting Features
Most reputable online gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose
- Reality Checks: Enable reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set automatic log-out times to prevent extended gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Account Closure: Request permanent closure of your gaming account
We strongly encourage you to use these tools if you feel your gambling may be becoming problematic.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Gamblers Anonymous – Peer support meetings and recovery program
www.gamblersanonymous.org.au - Beyond Blue – Support for mental health and gambling-related issues
www.beyondblue.org.au
Phone: 1300 224 636
International Support
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
Take Action Today
If you suspect you may have a problem with gambling, please reach out for support immediately. There is no shame in seeking help – problem gambling is a recognised condition with effective treatments available. Contact one of the organisations listed above, speak with your GP, or call a helpline. Remember, help is always available, and recovery is possible.
Gamble responsibly. Set limits. Know when to stop.